Organisational charts
An organisational chart is a diagram of a business’s structure: who holds each job, who reports to whom and how authority flows down. The line runs from the highest level of management down to the departments. Paper 1 shows a chart and asks you to read it almost every year.
By the end of this page you can
- Read the chain of command on a chart
- Work out a manager’s span of control
- Tell line, line and staff, and functional charts apart
- Draw a simple organisational chart
Goals tick themselves off as you try the activities below.

Photo: Willard C. Brinton, Graphic Methods for Presenting Facts (1914), Public domain, via Wikimedia Commons. Resized, JPEG q78.
Read from the top down: the board, the president, the managers, the departments, the workers.
How often it shows up in past papers
Paper 1 counts come from our past-paper bank of CSEC Principles of Business Paper 1s. The last-5 row shows how often it came up in the five most recent papers.
Inside this topic
- Reading a chartLocked
- Chart wordsLocked
- Key termsLocked
- Test yourselfmarkedLocked
- Practise for real · 2 past questionsLocked