What managers do
Management means getting work done through people. Managers plan, organise, direct, control, coordinate, delegate and motivate, and they answer to owners, staff, customers, society and government. Paper 1 asks which function is selecting objectives and the procedures to reach them (planning) in most years.
By the end of this page you can
- Define planning and the other functions of management
- Tell a function of management from something that is not one
- Outline management’s responsibilities to each group
- Match an action to the responsibility it meets
Goals tick themselves off as you try the activities below.
Photo: Jeff.lasovski, CC BY-SA 3.0, via Wikimedia Commons. Resized, JPEG q74.
A simple plan on a board: what to do, what is being done and what is finished.
How often it shows up in past papers
All papers18 of 23 papers
Last 53 of 5 · 2023–2026
Paper 1 counts come from our past-paper bank of CSEC Principles of Business Paper 1s. The last-5 row shows how often it came up in the five most recent papers.
Inside this topic
- Plan, check, careLocked
- Seven functionsLocked
- Key termsLocked
- Test yourselfmarkedLocked
- Practise for real · 18 past questionsLocked