CSEC Principles of Business  /  Technology and global business  /  Technology and ICT in business

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Technology and ICT in business

Business technology is the use of science, data, engineering and information to reach a business’s goals; its heart is change. ICT (information and communication technology) covers every digital tool for storing, retrieving, handling and sending data. Paper 1 asks what a management information system is, and which business is LEAST likely to need one.

By the end of this page you can

  • Explain business technology and ICT
  • Describe how ICT has changed banking and commerce
  • Name the types of ICT businesses use
  • Explain what a management information system does

Goals tick themselves off as you try the activities below.

A warehouse worker points a handheld barcode scanner at a box on a shelf to record it in the stock system.

Photo: MicroSYST Systemelectronic GmbH, CC BY-SA 4.0, via Wikimedia Commons. Resized, re-encoded as JPEG q74.

One scan updates the stock records at once: ICT at work.

How often it shows up in past papers

All papers11 of 23 papers
Last 52 of 5 · 2023–2026

Paper 1 counts come from our past-paper bank of CSEC Principles of Business Paper 1s. The last-5 row shows how often it came up in the five most recent papers.

Inside this topic

  1. ICT at workLocked
  2. Tools businesses useLocked
  3. Key termsLocked
  4. Test yourselfmarkedLocked
  5. Practise for real · 12 past questionsLocked