CSEC Principles of Business  /  Technology and global business  /  E-commerce, e-business and the ethics of ICT

start here · about 10 minutes

E-commerce, e-business and the ethics of ICT

In both words the e means electronic networks such as the internet. E-commerce is the outward-facing side: selling, marketing, taking orders, delivery and customer service online. E-business is wider: every process in the firm, inside and out. Paper 1 asks how technology affects society: it can cut jobs for unskilled workers.

By the end of this page you can

  • Tell e-commerce and e-business apart
  • Explain how ICT makes a business more efficient
  • Discuss the ethics of using ICT
  • Apply the ideas to a Caribbean firm

Goals tick themselves off as you try the activities below.

A shopper types card details into a laptop to pay for goods online.

Photo: Bogdan Hoyaux / European Commission, CC BY 4.0, via Wikimedia Commons. Card faces blurred, resized, JPEG q72.

Buying online: e-commerce reaches customers wherever they are.

How often it shows up in past papers

All papers5 of 23 papers
Last 52 of 5 · 2023–2026

Paper 1 counts come from our past-paper bank of CSEC Principles of Business Paper 1s. The last-5 row shows how often it came up in the five most recent papers.

Inside this topic

  1. Online businessLocked
  2. Key termsLocked
  3. Test yourselfmarkedLocked
  4. Practise for real · 5 past questionsLocked